Acceptance of Terms

By signing up and paying for Turner International’s programs, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not register for this program

 

Program Registration

Eligibility:

1. Participation in our programs are open to individuals who meet the specific eligibility criteria for each program. To ensure you meet the requirements for the program you are interested in, please refer to the respective program page for detailed eligibility criteria. It is your responsibility to review these criteria before applying or participating

2. All programs are conducted in English by various faculty from around the world. If you are concerned about your ability to comprehend the content, please contact us before registration.

3. If the program is in-person, please let us know about any disabilities before registration to ensure we can accommodate your needs.

4. For our virtual programs, please ensure you have a quite location with a stable internet connection, appropriate lighting, microphone and speakers as many of the programs are recorded and full participation is expected. 

 

Registration Process: To register, participants must complete the online registration form and pay the applicable deposit. When registering, you will be required to provide personal information about yourself.

 

Payment: A non-refundable 10% deposit will be charged at registration to confirm your participation. The balance will be invoiced after registration, outside of the online booking system. Payment can be made via direct deposit, international wire transfer or credit card.

 

Transferability: a program registration can be transferred to another person or to a future program date, with written permission by Turner International Enterprises.

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Program Fees

Fee Structure: The program fee covers the online sessions and if applicable, any course materials.

 

Cancellation Policy:

1. Non-Refundable Deposit:

   • All participants are required to pay a program deposit upon enrollment. Please note that this deposit is non-refundable.

2. Cancellation Notification:

   • To ensure clarity and proper communication, participants must notify Turner International of their cancellation and withdrawal from the program in writing. This can be done via email – hello@turner.international

3. Effective Date of Cancellation:

   • Cancellations will be considered effective on the date we receive your written notification.

4. No Refunds:

   • Regardless of the reason for cancellation, the program deposit will not be refunded. This policy is in place to cover administrative costs and secure your spot in the program.

 

Note: the above may vary, depending on the contract with Turner International Pty Ltd.

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Program Content and Access

Content: The content of our programs and online sessions, including all materials and information, is provided by Turner International. While you may use the materials, knowledge and insights gained to assist your clients, you are not permitted to reproduce, distribute, or share any of the materials or content in any form, whether in part or in whole. Participation in the program does not grant you any rights or ownership over the materials or content provided. Any unauthorised use or reproduction is strictly prohibited. Where applicable, participants will receive access to the program materials and sessions through the Turner International learning portal or via email.

 

Intellectual Property: All program materials are the intellectual property of Turner International Enterprises, Tammy Turner and/or our learning partners as referenced on the material and are provided to participants for personal use only. Reproduction, distribution, or unauthorised use of these materials is prohibited. When using a model, diagnostic or tool for a client engagement, appropriate attribution must be used. Any commercial exploitation of these materials, including but not limited to selling, licensing, or using them for profit, is expressly forbidden without prior written consent from the program provider

 

Participants will receive a certificate of completion or attendance at the end of the program along with any processes required to apply with a professional body or as part of the program requirements.

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Participant Responsibilities

Attendance: Participants are expected to attend all scheduled sessions and complete any required assignments or activities. Some programs have a minimum number of sessions you must attend to graduate. To avoid additional fees for missed sessions, please refer to the specific program’s attendance requirements for detailed information on attendance.

 

Conduct: Participants must conduct themselves in a professional and respectful manner, adhering to the general spirit of being a professional coach. Any disruptive, unethical or inappropriate behaviour may result in removal from the program without a refund.

 

Confidentiality: Participants agree to keep confidential any proprietary information shared during the program, including what is spoken by others about their clients.

Feedback: as many of our programs have professional body Accreditation, and our standards of excellent are high, you will be required to complete a feedback survey upon program completion.

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Feedback: as many of our programs have professional body Accreditation, and our standards of excellent are high, you will be required to complete a feedback survey upon program completion.

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Data Protection and Privacy

Many of our programs (excluding professional supervision and ICF Mentoring for Credentialing Purposes) are recorded and by registering the following applies:

 

Recording Consent: participants expressly consent to the audio and video recording of program sessions. This consent extends to the use of their likeness, voice, and contributions for the purposes outlined herein.

 

Training Program Session Recordings: As part of the quality assurance for the professional bodies, all program sessions such as Team Coaching Training will be recorded. Participants acknowledge and agree that they may not record the sessions themselves as they will be readily available for all participants. Should there be a portion of the session that a participant asks to not be recorded or needs to be amended, discussion about this will be agreed upon during the session.

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Distribution of Recordings: Upon completion of each session, a recording of the session will be distributed to all registered participants.

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Storage and Deletion: Recordings will be stored securely for a period of three (3) years following the conclusion of the program and will then be deleted. However, access for the recordings will only be available for XXX amount of time, as per the terms and conditions in the participant materials.

Use of Recordings: Recordings may not be shared, distributed, or reproduced without the express written consent of Turner International Pty Ltd.

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Use of Participant Contributions: As the programs are often recorded, your image, identity and name will be visible to other participants. Should the recording be used more broadly, some of your comments may be used for educational purposes by Turner International Enterprises. In these circumstances, you will be contacted beforehand.

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Compliance: Turner International complies with all applicable data protection and privacy laws in Australia, including but not limited to the Privacy Act 1988 (Cth) and the Australian Privacy Principles contained therein. Additionally, for any processing of personal data of individuals in the European Union, the Company adheres to the requirements of the General Data Protection Regulation (GDPR).

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Changes to the Program

Modification: Turner International Enterprises reserves the right to modify the program content, schedule, faculty team or instructors as necessary.

Cancellation: In the event that the program is cancelled by Turner International Enterprises, participants will receive a full refund.

 

Limitation of Liability

Turner International Enterprises are not liable for any direct, indirect, incidental, or consequential damages arising out of participation in the program.

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Participants agree to release and hold harmless Turner International Enterprises from any claims arising out of their participation in the program.

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Dispute Resolution: In the event of any dispute, controversy or claim relating to the program, the participant and Turner International Enterprises Pty Ltd agree to attempt to resolve the matter amicably to reach a suitable agreement to the satisfaction of both parties. If the dispute cannot be resolved through negotiation within [30] days, either party may initiate mediation by a mutually agreed-upon third-party mediator to find an amicable agreement.

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Force Majeure: In the event of a force majeure event, such as a natural disaster or government-mandated lockdown, the participant may be eligible for a refund or rescheduling.

Please check our website to see if any changes to these terms have occurred when registering for a new program.

 

Privacy Policy

Refer to our Privacy Policy, which can be viewed at www.turner.international/privacy-policy

 

Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at hello@turner.international

 

Acknowledgment

By registering for and paying the program fee, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

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